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How It Works

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STEP 1

Upload Excel files from your EHR

No need for heavy integrations and implementation delays.

  • Export records from your EHR
  • Upload them into the Neon dashboard
  • Set the AI to work
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STEP 2

The Neon phone AI starts making calls

Neon uses the records that you imported in step 1 to make phone calls on your behalf.

  • See status on ongoing calls
  • Review call transcripts & outcomes
  • Set rules & schedules to manage calls
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STEP 3

Your team is always in the loop

If the Neon phone AI needs help, it will transfer the call to someone on your team who can take over.

  • Escalate only the most challenging calls to your team
  • The AI puts the call on hold while your teammate joins
  • Your teammate sees the call transcript & the AI's reason for escalation
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STEP 4

Analytics & insights

Neon tracks every call and shows statistics to help you understand the health of your business. Identify trends to save time & bring in more revenue for your practice.

  • Total prior authorization volume
  • Average call time
  • Top claim denial reasons

Fully automated patient access workflows.

Neon Health automates end-to-end workflows across patient access including: benefit verification, prior authorization, financial assistance, patient onboarding, care coordination, and adherence support.

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Payer Facing

Benefit verification & Prior authorization

Automate payer-facing workflows from real-time benefit verification to prior authorization and appeals.

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Patient Facing

Financial assistance

Enroll patients in co-pay and patient assistance programs in hours instead of weeks.

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Patient Facing

Patient onboarding

Give every patient their own personal AI concierge, to expertly guide them through their new treatment plan.

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Provider Facing

Care Coordination

Free your staff from hours of tedious calls to referring providers. Let Neon's AI agents seamlessly coordinate care between providers.

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Patient Facing

Adherence support

After onboarding, how do you ensure patients keep taking their medication? Let Neon's AI concierge shepherd them through the entire patient journey.

MORE FEATURES

We've got you covered

Our template covers all things SAAS. If you don't find what you're looking for, contact us and we'll either help you or steer you in the right direction.

Bring Your Own Framework

Build your site using React, Svelte, Vue, Preact, web components, or just plain ol' HTML + JavaScript.

100% Static HTML, No JS

Astro renders your entire page to static HTML, removing all JavaScript from your final build by default.

On-Demand Components

Need some JS? Astro can automatically hydrate interactive components when they become visible on the page.

Broad Integration

Astro supports TypeScript, Scoped CSS, CSS Modules, Sass, Tailwind, Markdown, MDX, and any other npm packages.

SEO Enabled

Automatic sitemaps, RSS feeds, pagination and collections take the pain out of SEO and syndication. It just works!

Community

Astro is an open source project powered by hundreds of contributors making thousands of individual contributions.

Leave phone calls to us.

Offload your expensive, time-consuming calls to Neon.

Schedule a call